Shipping policy

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Once processed, you will receive an email with tracking information

Delivery Time Estimates

Canada:

  • Standard Shipping: 2–7 business days

  • Remote areas may experience slightly longer delivery times

United States:

  • Standard Shipping: 3–10 business days

  • Customs clearance may affect delivery timelines

Please note: These are estimates provided by Canada Post. Delivery times may vary depending on your location and external factors.


Shipping Rates

  • Shipping rates are calculated at checkout based on your location and package weight.

  • We offer free shipping on orders over $120 CAD and occasional discounted shipping promotions.

Tracking Your Order

Once your order is shipped, you’ll receive a shipping confirmation email that includes your Canada Post tracking number. Please allow 24–48 hours for tracking to update.

Shipping Delays

While we strive to ensure timely delivery, Cherie’s Optics is not responsible for delays caused by:

  • Weather conditions

  • Carrier issues

  • Customs (for U.S. deliveries)

  • Incorrect shipping information provided at checkout

Incorrect Addresses

Customers are responsible for providing accurate shipping details. If an order is returned due to an incorrect or incomplete address, we will contact you to arrange re-shipment. Additional shipping fees may apply.

Questions?

If you have any questions about your order or shipping, feel free to contact us at cheriesoptics@gmail.com.